Thank you for shopping with HeyGirlyGirl.
Processing Time Orders are processed within 1–3 business days, Monday through Friday. You'll receive a shipping confirmation email with your tracking link as soon as your order is on its way.
Delivery Time Most domestic orders arrive within 3–10 business days after shipment. During peak seasons or high-demand periods, please allow a little extra time.
Order Tracking Once your order ships, you'll receive a tracking link by email so you can follow your package every step of the way.
International Shipping We ship worldwide! International delivery times vary by destination, typically 7–21 business days. Any customs duties or local taxes are the responsibility of the customer.
Lost or Damaged Orders If your order arrives damaged or doesn't show up, reach out to us at heygirlygirlhelp@gmail.com with your order number and photos. We'll make it right — fast.
30-Day Money-Back Guarantee Not in love with your cup? Return it within 30 days for a full refund, no questions asked.
Chargebacks
Filing a chargeback before contacting us or before the delivery window has elapsed may result in denial of the dispute.
Evidence of shipment and tracking will be provided to the bank.
If you have any questions about shipping, please contact us at:
📧 heygirlygirhelp@gmail.com